Privacy Policy
1. Introduction
MS RL TRADERS respects the privacy of visitors and customers. This policy explains how information is handled when you contact or interact with the business through this website or other communication channels.
2. Information collected
The business may collect basic contact details such as your name, phone number, email address, and enquiry description when you submit a form, call, or send an email.
- Contact details provided by customers voluntarily.
- Order and billing-related information necessary to complete transactions.
- Technical information such as IP address and browser type if analytics tools are used.
3. Use of information
Information is used primarily to respond to enquiries, process orders, share quotations, and improve services offered by MS RL TRADERS.
- To respond to your queries and service requests.
- To prepare quotations and invoices for products and services.
- To comply with applicable legal, accounting, and tax requirements.
4. Information sharing
MS RL TRADERS does not sell customer information. Data may be shared with service providers or authorities only when required for logistics, payment processing, or legal compliance.
5. Data security
Reasonable physical and technical measures are taken to protect information, but no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.
6. Cookies & tracking
If cookies or analytics tools are enabled on the website, they may track generic usage patterns to improve content and user experience, without identifying individuals directly.
7. Your choices
You may request updates or corrections to your contact information by reaching out using the details provided in the contact section, subject to applicable laws.
8. Updates to this policy
This policy may be updated periodically. Updated versions will be reflected on this page with a revised effective date.
9. Contact for privacy queries
For questions regarding this privacy policy, you can contact MS RL TRADERS at ask@amitenterprises.shop or call +91 9693104884.
Terms & Conditions
1. General
These terms govern the use of the website and the purchase of goods from MS RL TRADERS. By visiting the site or placing an order, you agree to these terms.
2. Products & pricing
Product availability, specifications, and prices are subject to change without prior notice. Quotations shared by the business are usually valid for a limited time as specified in the quotation.
3. Orders & acceptance
Orders are considered confirmed only after mutual agreement on quantity, price, payment terms, and delivery arrangements between you and MS RL TRADERS.
4. Payment terms
Payment terms may vary depending on the customer profile and order size. Unless otherwise agreed, payments are to be made as per the invoice instructions and applicable due dates.
5. Delivery & risk
Delivery timelines are approximate and may depend on transport and stock conditions. Risk in the goods may pass to the buyer once the order is handed over or dispatched as per the agreed mode.
6. Returns & claims
Any request for returns, replacements, or damage claims must be raised within a reasonable period from receipt of goods, along with supporting details and documents.
7. Limitation of liability
To the extent permitted by applicable law, MS RL TRADERS will not be liable for indirect, incidental, or consequential losses arising from the use of products or the website.
8. Intellectual property
Brand names, logos, and content used on this website are for identification and informational purposes. Third-party logos or images, where used, remain the property of their respective owners.
9. Use of website
You agree not to misuse the website, attempt unauthorized access, or engage in activities that may harm its security, performance, or content integrity.
10. Governing law
These terms are governed by the laws applicable in India, and any disputes will be subject to the jurisdiction of appropriate courts in or near Dibrugarh, Assam.
11. Changes to terms
MS RL TRADERS may revise these terms and conditions at any time, and continued use of the website after changes indicates acceptance of the updated terms.
